Piiics
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Knowledge base
FAQ
My account
5
What do you do with my personal details?
Who has access to my pictures?
Can I change the language on my app?
Where can I find my creation drafts?
Why can’t I find all my pictures in the app picker?
Products
3
Which products can I order for free?
Where are my products manufactured?
What if I don’t like the quality of the photo products?
Shipping & Delivery
11
Which shipping methods do you have?
What are the shipping costs?
Why can’t I select a Relais Point?
Can I send my products anywhere in the world?
Which carrier will deliver my order?
View all 11
Payments
7
How can I pay?
Can I have a discount?
Which currencies can I pay with?
Why do I need to insert my card details?
How do I use a discount code?
View all 7
Orders
9
I cannot edit/submit my order because of the app bugs. Can you help me?
Can I make changes to my order?
Can I cancel my order?
Why do my prints look different from what I’ve ordered?
Why did I receive fewer prints than the ones I’ve ordered?
View all 9
Partnerships
1
How can I collaborate with Piiics?