Orders
We're not fortune tellers, but we might have the answer to your questions here!... Have you tried to contact us and didn't get any response yet? Check your SPAM folder ;)
Don’t worry, we’re right here for you! If your Piiics app seems to be bugging and not behaving as expected, we’ll do our best to tame it! As a first resor...
Thu, 18 Nov, 2021 at 11:46 AM
Once an order is submitted and paid, we can’t make any changes to it. If you prefer, and your order hasn’t yet been transferred to our shipping warehouse,...
Thu, 25 Nov, 2021 at 12:18 PM
If your order hasn’t yet been transferred to our shipping warehouse, we can still cancel it with no charges to you. Send us a message as soon as you can wi...
Wed, 1 Sep, 2021 at 10:51 AM
Oops! This might have been due to a bug in our app or a human mistake in our lab, sorry! Send us a message explaining what you’ve received...
Wed, 11 Aug, 2021 at 11:47 AM
Oops! This might have happened due to issues in the image transfer process or a human mistake on our end. Sorry! Send us a message indicating how many prin...
Thu, 25 Feb, 2021 at 3:17 PM
Oh no! We hope this doesn’t happen and that we’re always up to your standards. But if it occurs, send us a message explaining why you did...
Wed, 11 Aug, 2021 at 11:51 AM
Ouch! It seems our carrier didn’t handle your parcel with as much care and love as it deserves :( If you still have the envelope, send us a message with a ...
Thu, 25 Feb, 2021 at 3:18 PM
Once you place your order, it takes about one to three weeks to receive it at your address, depending on the destination country and the shipping method you...
Thu, 18 Nov, 2021 at 11:50 AM
No worries! We always keep an eye on returned parcels that arrive at our warehouse - though it might take a long while to reach us. Once we receive it, we’...
Thu, 25 Feb, 2021 at 3:20 PM