Shipping & Delivery

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Which shipping methods do you have?
You have the choice between regular delivery (with or without tracking), express shipping or, in some countries, pick-up point. Piiics recommends tracked d...
Thu, 5 May, 2022 at 1:17 PM
Can I send my products anywhere in the world?
Piiics is currently available in the European Union and U.K. That is, we ship to any of these 28 countries:  Austria Germany Poland Belgium ...
Wed, 11 Aug, 2021 at 10:52 AM
When will I receive my products?
Delivery can take from 2 to 19 working days from the moment you place your order.  The variation depends on the shipping method chosen, destination country...
Wed, 4 May, 2022 at 10:29 AM
Why wasn’t my order been shipped yet?
Once you’ve placed your order, we take up to 6 to 7 working days to print it. If you’ve already ordered more than 7 working days ago and you haven’t receive...
Wed, 4 May, 2022 at 10:30 AM
My parcel is damaged. What should I do?
Ouch! It seems our carrier didn’t handle your parcel with as much care and love as it deserves :( If you still have the envelope, send us a message with a ...
Thu, 25 Feb, 2021 at 3:07 PM
I haven’t received my order yet. Why?
Once you place your order, it takes about one to three weeks to receive it at your address, depending on the destination country and the shipping method you...
Thu, 18 Nov, 2021 at 11:39 AM
My parcel was returned to the sender. What should I do now?
No worries! We always keep an eye on returned parcels that arrive at our warehouse - though it might take a long while to reach us. Once we receive it, we’...
Thu, 25 Feb, 2021 at 3:20 PM
What are the shipping costs?
Shipping prices start from 5,49 EUR.  They vary depending on the shipping method chosen, destination country and type of products ordered. FYI, we’re shipp...
Thu, 5 May, 2022 at 1:19 PM
Why can’t I select a Relais Point?
Delivery to a specific collection point is currently only available in France. At certain times, some Mondial Relay points are unavailable. This might happ...
Thu, 5 May, 2022 at 1:21 PM
Which carrier will deliver my order?
We work with different carriers, depending on the shipping method selected and the destination country: For economy delivery the carrier is always the na...
Thu, 5 May, 2022 at 1:22 PM